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VERY IMPORTANT INFORMATION
Find the phone jack with the red dot
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The red
dot beside the phone jack means that this is a PRIORITY
phone number. Choose this line
FIRST, as it will provide hook
up in 1- 2 days |
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The
other phone number can be used, but hook up will take 1-2
weeks. |
Directions
to sign up
1. Review the
"Frequently Asked Questions" listed below
2. Select "Sign up for your phone" at the bottom of
this page
3. Enter password; "redding" (in lower case)
4. Complete the website form and submit it to SBC
(Select SBC for your local toll carier)
Frequently Asked Questions
Do I have to sign up
for a phone?
No. While each student may sign up for telephone
service, no one is required to do so
Should I share a
phone with my roommate?
Yes. Sharing a phone will save you money.
However, both of you may have your own phones if you want.
Remember, if you do share a phone and your name is on the bill, you
are responsible for any and all charges
What will it cost me
each month?
You will have a one-time connection fee of $33.00; then about
$14.00 per month for basic charges whether or not you place any
calls.
What happens during
the summer?
You will need to disconnect your phone online before
your last day in residence. If you remain as a student worker
you have to disconnect your old number and pay the connection fee
for your new number, unless you are remaining in the same room.
What happens between
semesters?
No changes need to be made unless you switch rooms. If you do make changes you have to disconnect your old
number and pay the connection fee for your new number.
What number do I get?
Find the phone jack with the red dot next to it. This is
a priority phone number that can be hooked up in 1-2 days. The
other phone number can be hooked up, but will take 1-2 weeks.
Can I have the same
number as last year?
Yes, as long as you are in the same room and bed.
However, you will still need to apply for phone service and pay the
connect charge to SBC again.
Who do I select for
local toll calls?
Select SBC for your local toll carrier. Simpson
University has an agreement with them for local toll calls.
How do I get long
distance service?
You need to decide on a company, then let SBC know
on your application, and contact the long distance company yourself
to start long distance service. However, you do not need long
distance if you use calling cards or a cell phone for long distance.
Who do I contact for
repair problems?
Call 611
What is wire pro?
A monthly charge (approximately $3.00 per month) that makes
it the responsibility of SBC to repair the phone line all
the way to your room.
Why should I pay for
wire pro?
Without wire pro, SBC will charge you a minimum of
$65.00 for any repair needed on your line.
How long will it take
to get my phone?
If you choose the jack with the red dot 1-2 business days, otherwise
1-2 weeks
How do I know my
phone is hooked up?
You will have a dial tone and be able to complete a call.
Who do I contact for
billing problems?
Call SBC toll free at (888) 700-5533
Who will have access
to my phone number?
Your phone number will be published in the directory and may
be given to outside callers, unless you have requested through the
registrar's office that it not be given out. If you do keep
your number private, it will only be available to Simpson University
faculty and staff.
Additional questions?
If you have any additional questions please contact Pam Todd
at extension 2732. The Facilities office is located in the
Owen Center - 3rd floor.
Sign up for your
phone
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